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Covered entity vs. business associate: which one are you under HIPAA?

The distinction between a HIPAA covered entity and a business associate determines your obligations, your direct liability, and what agreements you must have in place. Here is how to determine your status and what it means.

By CoreFolio

6-minute read

Two organizations can handle the same patient data, with equally serious obligations under HIPAA — and have entirely different legal status. One is a covered entity; the other is a business associate. Both can face direct enforcement by the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR). Understanding which category applies to your organization determines what you must do, what agreements you need, and who can investigate you.

What makes an organization a covered entity

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) defines three types of covered entities in 45 CFR § 160.103:

Health care providers who transmit any health information in electronic form in connection with a covered transaction. This includes physicians, dentists, chiropractors, physical therapists, psychologists, counselors, pharmacies, home health agencies, hospitals, and any other entity that provides health care and submits claims or conducts other covered transactions electronically. The key test is the electronic transaction — a cash-only provider who never submits electronic claims, checks eligibility electronically, or transmits claims through a clearinghouse may not qualify as a covered entity.

Health plans, including health insurance companies, HMOs, employer-sponsored group health plans with 50 or more participants, and government health programs such as Medicare, Medicaid, and TRICARE.

Health care clearinghouses, which process nonstandard health information into standard transactions or vice versa.


What makes an organization a business associate

A business associate is a person or entity — other than a member of a covered entity’s workforce — that, on behalf of a covered entity:

Creates, receives, maintains, or transmits protected health information (PHI) to perform a function or activity regulated by HIPAA, including:

  • Claims processing or administration
  • Data analysis, processing, or administration
  • Utilization review
  • Quality assurance
  • Patient safety activities
  • Billing and collections
  • Benefit management
  • Practice management
  • Repricing

Or provides services to a covered entity that involve access to PHI, including legal, actuarial, accounting, consulting, data aggregation, management, administrative, accreditation, or financial services.

Common organizations that are business associates of health care providers:

  • Medical billing companies and revenue cycle management firms
  • EHR and practice management software vendors
  • Cloud storage and backup services where PHI is stored
  • IT support providers with remote access to systems containing PHI
  • Transcription services
  • Answering services that receive patient messages
  • Accountants and attorneys who review records containing PHI in the course of their services
  • Health information exchange organizations
  • Data analytics and population health vendors

What is not a business associate

The definition has important exclusions:

Workforce members. Employees, volunteers, trainees, and others whose work is under the direct control of the covered entity — whether or not they are paid — are part of the covered entity’s workforce and are not business associates. They are covered by the covered entity’s internal policies and training, not by BAAs.

Treatment disclosures between covered entities. When a physician refers a patient to a specialist and transmits records for treatment, the specialist is not acting as a business associate of the referring physician — the disclosure is for treatment purposes and is permitted directly under the Privacy Rule. A BAA is not required for routine treatment referrals and consultations between covered entities. (Note: Some entities in joint treatment arrangements or organized health care arrangements do not need BAAs for certain functions, but most separate provider-to-provider exchanges for treatment do not require them.)

Incidental access without PHI function. A janitor who might inadvertently see a patient name on a monitor while cleaning is not a business associate. An electrician making repairs is not a business associate. The definition requires performing functions or services that involve PHI — not merely being present in an environment where PHI exists.

Conduits. Organizations that transmit PHI but do not access its content — for example, the U.S. Postal Service or a courier service delivering sealed paper records — are conduits, not business associates. Internet service providers transmitting encrypted ePHI without the ability to decrypt it may also qualify as conduits.


The covered entity–business associate distinction matters most here

Who requires a BAA: Every business associate relationship must be documented in a written business associate agreement (BAA) before any PHI is shared. The BAA requirement flows from 45 CFR §§ 164.308(b), 164.314(a), 164.502(e), and 164.504(e). Covered entities must execute BAAs with their business associates; business associates must execute BAAs with their subcontractors who access PHI.

Who has direct enforcement liability: Before the HITECH Act of 2009, only covered entities faced direct OCR enforcement. The 2013 Omnibus Rule implemented HITECH’s provisions and made business associates directly liable for:

  • Violations of the Security Rule (the full administrative, physical, and technical safeguard requirements)
  • Impermissible uses and disclosures of PHI
  • Failure to provide breach notification to the covered entity
  • Failure to enter into BAAs with their own subcontractors
  • Failure to apply the minimum necessary standard

OCR can investigate and penalize a business associate directly, without involving the covered entity. Conversely, a covered entity can be penalized for selecting a business associate it knew or should have known was not HIPAA compliant.

Breach notification direction: A covered entity notifies patients and HHS. A business associate notifies the covered entity — within 60 calendar days of discovering a breach. The covered entity’s 60-day clock for patient notification runs from the date the business associate discovered the breach, not from when the covered entity received the report. This is a common source of exposure: a business associate who delays internal discovery or reporting compresses the covered entity’s response window.


The subcontractor chain

When a business associate uses a subcontractor that will access PHI, the subcontractor is itself a business associate of the business associate — and a BAA is required between them. The same direct liability rules apply to subcontractors.

Example: A covered entity (physician practice) engages a billing company (business associate). The billing company uses a cloud-hosted practice management platform (subcontractor / business associate of the business associate). The chain of BAAs must be:

  1. Physician practice → billing company (BAA)
  2. Billing company → cloud platform (BAA)

If the cloud platform experiences a breach and has no BAA with the billing company, both the billing company and the physician practice may face enforcement exposure — the billing company for failing to execute a subcontractor BAA, the physician practice for failing to ensure its business associate had appropriate downstream protections.


Determining your organization’s status

If you are uncertain whether your organization is a covered entity, a business associate, both, or neither:

  1. Use the CMS Covered Entity Decision Tool (cms.gov) to determine whether your organization meets the covered entity definition.
  2. List every client or partner whose PHI you access. If you access another organization’s PHI to perform services on their behalf, you are likely their business associate.
  3. List every vendor who accesses your PHI. They are likely your business associates and require BAAs.
  4. Audit existing BAAs. Many organizations discover they have some BAAs in place (typically with the EHR vendor, which required it) and are missing BAAs with IT support, cloud storage, billing, and other vendors.

Sources: 45 CFR § 160.103 (covered entity and business associate definitions); 45 CFR §§ 164.308(b), 164.314(a), 164.502(e), 164.504(e) (BAA requirements); HHS “Covered Entities and Business Associates,” hhs.gov/hipaa/for-professionals/covered-entities; HHS “Business Associates,” hhs.gov/hipaa/for-professionals/privacy/guidance/business-associates; HHS Direct Liability of Business Associates Fact Sheet; HITECH Act of 2009; HHS 2013 Omnibus Rule (78 Fed. Reg. 5566, January 25, 2013). Last verified May 20, 2026.